Under direct supervision, assist qualified candidates for the college’s academic programs in a compliant, appropriate, and professional manner. Provide basic information, routine guidance and assistance to prospective students related to enrollment. Evaluate and resolve student inquiries related to enrollment paperwork, warm hand-off students with issues or problems to the appropriate department, and ensure appropriate action is taken to the satisfaction of the student, the College, and/or relevant regulatory agencies. Uphold enrollment standards by complying with related governmental regulations and standards of accreditation, and by only enrolling students who meet eligibility requirements as published in the college’s catalog. Demonstrate a positive attitude, motivation, concern for student’s welfare, teamwork, excellent time management skills, strong attention to detail, and work-ethic to follow-through on commitment to students and the organization. Use Company approved materials during telephone calls, interviews, and enrollment process. Observe and adhere to all company policies and best practices. Exercise judgement within define procedures and practices to determine appropriate course of action. All activities will be monitored to ensure consistency with company standards.